{"version":"https://jsonfeed.org/version/1.1","title":"Stephen Braunius","home_page_url":"https://stephen.braunius.org","feed_url":"https://stephen.braunius.org/json/","description":"<p>Seek | Do | Share</p><p>I have always loved to learn new things and put that knowledge to use. This is where I share what I’m learning.</p>","icon":"/media/production/images/item-03dca25ffbbc24c77ac4bc2c4d97c965.png","favicon":"/media/production/images/item-03dca25ffbbc24c77ac4bc2c4d97c965.png","authors":[{"name":"Stephen Braunius"}],"language":"en-us","items":[{"id":"xid42W_zVuE","title":"Session 5a: Mastering the Art of Crucial Conversations, Joseph Grenny","url":"https://stephen.braunius.org/i/session-5a-mastering-the-art-of-crucial-conversations-joseph-grenny/","authors":[{"name":"Stephen Braunius"}],"content_html":"<p>2014-08-15 9:39 AM</p>\n<ul>\n<li>“The power of a group a function of the purity of its motives”</li>\n<li>“Are moments of disproportionate influence? Moments where how someone behaves has an enormous effect on every result you care about?”</li>\n<li><strong>Crucial Conversations:</strong>emotionally complex moments defined by 3 dimensions - opposing opinions</li>\n<li>strong emotions</li>\n<li>high stakes</li>\n<li><strong>Big idea #1: The principle of crucial conversations anytime you find yourself stuck, stop and ask: “What crucial conversation are we not holding or not holding well?”</strong>- “when it matters most, we tend to do our worst”</li>\n<li>how do I behave differently toward a person when I have a negative conclusion about the person? It impacts our behavior and probably isn’t helping</li>\n<li>along our journey toward a super-awesome goal we will have crucial conversations</li>\n<li>2 options when approaching a crucial conversation - talk it out</li>\n<li>act it out (if you don’t talk it out, you will end up acting it out)</li>\n<li>at a really young age we believe a myth that undermines all of our relationships “You have to choose between telling the truth or losing a friend”</li>\n<li>you can measure a health of a relationship or team based on the number of untalkables</li>\n<li>Your job as a leader to model, teach, coach, and measure</li>\n<li>3 crucial moments in churches - performance problems wiht volunteers or staff</li>\n<li>members who are struggling in sin or disconnecting from the church</li>\n<li>concerns with pastors</li>\n<li>crucial conversations are a <strong>pit</strong> or a <strong>path</strong> upward toward our goal</li>\n<li>crucial conversations can become a path to intimacy</li>\n<li>crucial conversations are a trust-building accelerant”</li>\n<li>identify the 2 or 3 crucial conversations that most impact the mission of the organization</li>\n<li>learn to focus on crucial conversations</li>\n<li><strong>The principal of crucial conversations:</strong> the vital behavior that enables most any positive organizational outcome is CANDOR at moments of acute emotional and political risk**</li>\n<li>results in individual influence, teamwork, productivity, marriage success, diversity, quality, safety</li>\n<li>seven crucial sills - start with heart</li>\n<li>learn to look</li>\n<li>make it safe - 2 things to do in the first 30 seconds of the crucial conversation to have a 97% chance you will be heard - <strong>mutual purpose</strong> – the entrance condition – you know that I care about your goals</li>\n<li><strong>mutual respect</strong> – the continuance condition – you know that I care about you</li>\n<li>People never become defensive about <strong>what</strong> you’re saying. People become defensive because of <strong>why</strong> they think you’re saying it.</li>\n<li>master my stories</li>\n<li>STATE MY path</li>\n<li>explore others’ path</li>\n<li>move to action</li>\n<li>The myth that we can’t tell the truth and keep a friend keeps us from reaching our full potential</li>\n</ul><p><em>Categories: Leadership · Originally published on stephen.braunius.org</em></p>","content_text":"2014-08-15 9:39 AM\n\n“The power of a group a function of the purity of its motives”\n\n“Are moments of disproportionate influence? Moments where how someone behaves has an enormous effect on every result you care about?”\n\nCrucial Conversations: emotionally complex moments defined by 3 dimensions - opposing opinions\n\nstrong emotions\n\nhigh stakes\n\nBig idea #1: The principle of crucial conversations anytime you find yourself stuck, stop and ask: “What crucial conversation are we not holding or not holding well?” - “when it matters most, we tend to do our worst”\n\nhow do I behave differently toward a person when I have a negative conclusion about the person? It impacts our behavior and probably isn’t helping\n\nalong our journey toward a super-awesome goal we will have crucial conversations\n\n2 options when approaching a crucial conversation - talk it out\n\nact it out (if you don’t talk it out, you will end up acting it out)\n\nat a really young age we believe a myth that undermines all of our relationships “You have to choose between telling the truth or losing a friend”\n\nyou can measure a health of a relationship or team based on the number of untalkables\n\nYour job as a leader to model, teach, coach, and measure\n\n3 crucial moments in churches - performance problems wiht volunteers or staff\n\nmembers who are struggling in sin or disconnecting from the church\n\nconcerns with pastors\n\ncrucial conversations are a pit or a path upward toward our goal\n\ncrucial conversations can become a path to intimacy\n\ncrucial conversations are a trust-building accelerant”\n\nidentify the 2 or 3 crucial conversations that most impact the mission of the organization\n\nlearn to focus on crucial conversations\n\nThe principal of crucial conversations: the vital behavior that enables most any positive organizational outcome is CANDOR at moments of acute emotional and political risk**\n\nresults in individual influence, teamwork, productivity, marriage success, diversity, quality, safety\n\nseven crucial sills - start with heart\n\nlearn to look\n\nmake it safe - 2 things to do in the first 30 seconds of the crucial conversation to have a 97% chance you will be heard - mutual purpose – the entrance condition – you know that I care about your goals\n\nmutual respect – the continuance condition – you know that I care about you\n\nPeople never become defensive about what you’re saying. People become defensive because of why they think you’re saying it.\n\nmaster my stories\n\nSTATE MY path\n\nexplore others’ path\n\nmove to action\n\nThe myth that we can’t tell the truth and keep a friend keeps us from reaching our full potential\n\nCategories: Leadership · Originally published on stephen.braunius.org","date_published":"2014-08-15T16:00:00.000Z","date_modified":"2026-10-28T20:32:09.713Z","_microfeed":{"slug":"session-5a-mastering-the-art-of-crucial-conversations-joseph-grenny","authors":[{"name":"Stephen Braunius","type":"Person"}],"web_url":"https://stephen.braunius.org/i/session-5a-mastering-the-art-of-crucial-conversations-joseph-grenny/","json_url":"https://stephen.braunius.org/i/xid42W_zVuE/json/","rss_url":"https://stephen.braunius.org/i/xid42W_zVuE/rss/","guid":"http://stephen.braunius.org/session-5a-mastering-the-art-of-crucial-conversations-joseph-grenny/","status":"published","date_published_short":"Fri Aug 15 2014","date_published_ms":1408118400000}}],"_microfeed":{"publisher":{"name":"Stephen Braunius","type":"Person","url":"https://stephen.braunius.org"},"authors":[{"name":"Stephen Braunius","type":"Person"}],"microfeed_version":"1.0.13","base_url":"https://stephen.braunius.org","categories":[],"subscribe_methods":[{"name":"RSS","type":"rss","url":"https://stephen.braunius.org/rss/","image":"https://stephen.braunius.org/assets/brands/subscribe/rss.png","enabled":true,"editable":false,"id":"3ruTYsoZVaf"},{"name":"JSON","type":"json","url":"https://stephen.braunius.org/json/","image":"https://stephen.braunius.org/assets/brands/subscribe/json.png","enabled":true,"editable":false,"id":"5nhVQKje4_K"}],"description_text":"Seek | Do | Share\nI have always loved to learn new things and put that knowledge to use. This is where I share what I’m learning.","copyright":"©2007–2026 Stephen Braunius","itunes:type":"episodic","items_sort":"published_at","items_order":"desc"}}