Computer help from afar

Are you the tech support person for your family? Do they live far away? In looking for ways to help them using remote control and viewing of computer screens I found that with Windows 7, 8, or 10 the tools are built in. Read more about how to do that over at

If your are using computers other than Windows it looks like this would be a good free option (for personal use) from Team Viewer

Either way, this is better than trying to figure things out over the phone….