Trained vs. Untrained

I recently attended a safety and security presentation. One particular element that I found particularly interesting was how trained vs. untrained people respond during a crisis. It looks like the original source for the information is from the Center for Personal Protection and Safety


As you can see, the path for trained and untrained start in the same way but then take very different paths. It made me wonder about how these play out in all of our non-life threatening situations.

When I’m stuck, do I commit to action or descend into helplessness? Conversely, is it possible that when I’m feeling helpless I might need to respond with action?