TEDx Macatawa 2015 Session 3c: Bill Holsinger-Robinson & Dan Klyn, Deciding Together

Bill Holsinger-RobinsonDan Klyn- The Understanding Group

  • Holland is the the epicenter of progressive culture :^)
  • “Information Architects” (Riechard Saul Wurman)
  • websites, digital information systems, have been bad because they haven’t been architected
  • places represent architecture’s share in truth
  • “The classic pervasive seduction to designers is to find a solution instead of the truth” (Ruchard Saul Wurman)
  • deciding together is the framework for collaboration
  • deciding together is about truth-seeking which happens before collaboration
  • don’t jump into problem solving right away!
  • “Never delegate understanding” — Charles Eames
  • Google Ngram shows that the word “problem” has become more important than “truth”
  • “Sometimes it’s necessary to go a long distance out of the way in order to come back a short distance correctly” – Edward Albee
  •  “A map is not the territory it represents, but, if correct, it has a similar structure to the territory, which accounts for its usefulness”
  • make a line with  “service” at one end and “acquire” on the other end with 5 on each end and 0 in the middle — take a look at where people land and then recognize that the average is not true. Bring in more deciders and celebrate diversity. The act of bringing in more people brings innovation
  • 40 hrs/mo 150x/day — the amount of time we look at our digital devices, architect these “places” well
  • think about the sustainability of digital places
  • going beyond function
  • durable truth is hard
  • averages aren’t durable
  • consensus is often a con
  • heterogeneity helps

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